Refund policy

At Zavorae, we strive to ensure you are completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.

 

Returns

 

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be in its original packaging

• Proof of purchase is required

To initiate a return, please contact us at:

contact@zavorae.com

Returns must be approved before being sent back. Unauthorized returns may not be accepted.

 

---

 

 

Refunds

 

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or defective.

 

---

 

 

Damaged or Defective Items

 

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the product and packaging.

We will resolve the issue as quickly as possible by offering a replacement or refund.

 

---

 

 

Non-Returnable Items

 

Certain items may not be eligible for return for hygiene or safety reasons once opened.

 

---

 

 

Late or Missing Refunds

 

If you haven’t received a refund after 10 business days, please check with your bank or payment provider first. If the issue persists, contact us at contact@zavorae.com.

 

---

 

 

Contact Us

 

If you have any questions regarding returns or refunds, please contact:

contact@zavorae.com